Security & data
Boring, on purpose.
Security pages should be dull. Here is exactly how LeadCatch handles the data your business runs on.
- 01Where your data lives
- All call metadata, messages and lead records are processed and stored on UK infrastructure. Data does not leave the UK for processing.
- 02What we collect
- Caller number, call time, message content and the lead details your customers reply with. Nothing else — no contact scraping, no device access, no location tracking.
- 03GDPR
- LeadCatch operates as a data processor for your business. Retention windows are configurable, erasure requests are honoured within 30 days, and a data processing agreement is available for every customer.
- 04Access & encryption
- Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Dashboard access is per-user with role controls; we never share or sell data.
- 05Your number, your exit
- LeadCatch attaches to your existing number rather than replacing it. If you leave, your number, your history export and your customer relationships go with you.
- 06Questions
- Ask us anything directly: hello@leadcatch.co.uk. Security questionnaires for multi-site and enterprise buyers are answered within five working days.